• Ensured operational excellence and safety, contributing to an 80% company-wide on-time performance by completing 100% of 2000+ flight hours within highest safety and regulatory standards.
• Managed critical situations, including diversions and medical emergencies, through meticulous planning, effective communication, and proactive collaboration with the flight crew and operations.
• Received the ‘Best in Flying’ award during training for outstanding performance in flight proficiency checks, demonstrating excellence in technical, leadership, troubleshooting, and communication skills in high-pressure environments.
Sun Life of Canada - Philippines
• Delivered exceptional customer service by advocating for holistic financial wellness, seamlessly blending in-depth product knowledge with a keen understanding of client needs to provide tailored solutions.
• Managed the entire sales process with meticulous attention to detail, from prospecting and presentation to objection handling and follow-up, ensuring a thorough understanding and resolution of client inquiries and issues.
• Received unanimous positive feedback from clients, reflecting a commitment to excellence in customer service, a deep understanding of financial products, and the ability to translate complex information into actionable advice..
Core and Transport Network Projects - Intern
• Developed an intranet project management system for the
CTNP team in coordination with the team’s lead, using JSP,
HTML, CSS, and JavaScript with complete documentation on
software delivery.
• Conducted client needs assessment, full-stack
programming, and project delivery and presentation.
• Selected as one of 40 participants for the Student Camp internship program, a distinguished
opportunity extended to around 220 invitees based on their academic achievements and leadership
potential.